🔒 PRIVACY POLICY

Last Updated: July 1st, 2026

1. Introduction

Workplace Tutor (“we,” “us,” “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our online courses and related services.

By accessing or using our courses, you consent to the practices described in this Privacy Policy.

2. Scope of This Policy

This Policy applies to all personal information collected through:

  • our website
  • our online courses
  • our learning platform provider, Thinkific
  • communications and transactions related to course access

This Policy does not apply to third‑party websites or services that we do not control.

3. Information We Collect

We may collect the following categories of personal information:

a) Identifying Information

  • name
  • email address
  • account credentials

b) Payment Information

Payment details are processed securely through Thinkific Payments.
We do not store your full payment card information.

c) Course Activity and Usage Data

  • course progress
  • completion data
  • timestamps
  • assessment results
  • interaction logs

d) Technical Information

  • IP address
  • browser type
  • device information
  • operating system
  • approximate geographic region

e) Communications

  • support requests
  • email correspondence
  • feedback or survey responses

4. How We Use Personal Information

We use personal information for the following purposes:

a) Service Delivery

  • creating and managing your account
  • providing course access
  • tracking progress and performance
  • processing payments

b) Communications

  • sending transactional emails (receipts, access instructions, updates)
  • sending marketing communications only where legally permitted and only with required consent

c) Compliance and Protection

  • maintaining security and preventing fraud
  • complying with legal obligations
  • enforcing our Terms & Conditions

d) Service Improvement

  • analyzing usage trends
  • improving course content and user experience

We do not sell personal information.

5. How Courses Are Delivered (Thinkific)

Courses are hosted and delivered through Thinkific, which provides:

  • account creation
  • course hosting
  • progress tracking
  • data storage
  • payment processing

Thinkific processes personal information on our behalf as a service provider.
Your use of the platform is also subject to Thinkific’s applicable policies.

6. Legal Basis for Processing (Canada & U.S.)

For Canadian users (PIPEDA):

We collect and process personal information based on:

  • your consent
  • fulfillment of a purchase or service
  • legitimate business interests
  • compliance with legal obligations

For U.S. users:

We process personal information in accordance with applicable state privacy expectations and industry standards.

7. Marketing Communications

We send marketing emails only when legally permitted.

Canada (CASL):

Marketing emails are sent only with express consent.

United States (CAN‑SPAM):

Marketing emails may be sent unless you opt out.

You may unsubscribe from marketing communications at any time.

Transactional emails cannot be unsubscribed from, as they are required for service delivery.

8. Disclosure of Personal Information

We may disclose personal information to:

a) Service Providers

Including Thinkific and other trusted vendors who assist with:

  • hosting
  • payment processing
  • analytics
  • email delivery

These providers access information only as necessary to perform their services.

b) Legal and Compliance

We may disclose information if required by law, regulation, subpoena, or court order.

c) Business Transfers

In the event of a merger, acquisition, or restructuring, personal information may be transferred as part of the transaction.

We do not sell or rent personal information.

9. Data Security

We implement administrative, technical, and physical safeguards to protect personal information.
Thinkific also maintains its own security controls for hosting and data storage.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as necessary to:

  • provide course access
  • fulfill legal or regulatory obligations
  • maintain business records

Course access expires after twelve (12) months, but certain account or transaction records may be retained as required by law.

11. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • access your personal information
  • request corrections
  • request deletion (subject to legal limitations)
  • withdraw consent (where applicable)
  • unsubscribe from marketing communications

Requests may be submitted to:
[email protected]

12. International Transfers

Personal information may be stored or processed in Canada, the United States, or other jurisdictions where Thinkific or our service providers operate.
By using our services, you consent to such transfers.

13. Children’s Privacy

Our courses are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Policy periodically.
The “Last Updated” date reflects the most recent version.
Continued use of our services constitutes acceptance of any changes.

15. Contact Information

For privacy inquiries, access requests, or concerns, contact:
[email protected]